Support

We don't disappear after delivery.

SIMBIM stays alongside your team — from onboarding to long-term adoption — with structured support and an upcoming integrated ticketing portal.

Tailored onboarding

Structured kick-off so your teams are productive on day one.

A single named point of contact for commercial and licensing matters.

Hands-on help with installation, configuration and troubleshooting.

Workflow guidance, templates and best practices for your projects.

Zendesk support portal — not connected yet

For now, raise support requests through your client area or contact us directly. Zendesk integration is coming soon.

Support line: +34 910 489 300

General: +34 800 000 143

contacto@simbim.es