Content shell only
This page is a structured placeholder. Final wording requires legal review before publication.
Data controller
Simulación y Modelado de Información para la Edificación S.L. (SIMBIM). Contact: contacto@simbim.es.
Personal data collected
We collect data you provide directly (proposal requests, account creation, support requests) and limited technical data needed to operate the website.
Account data
Customer portal accounts store name, work email, company and role for authentication and access control.
Proposal request data
Company details, tax identifiers, billing/shipping addresses, selected product and tier, and any notes you submit with a proposal request.
Payment-related data
Payments will be handled through Stripe. SIMBIM does not store full card data. Stripe integration is not connected in Version 0.1.
CRM data
Customer relationship data is planned to sync with Capsule CRM. Capsule integration is not connected in Version 0.1.
Support data
Support tickets are planned to sync with Zendesk. Zendesk integration is not connected in Version 0.1.
Contract, invoice and licence document storage
Signed contracts, invoices and licence delivery records are stored to satisfy commercial and accounting obligations.
Legal bases for processing
Performance of contract, legitimate interest, legal obligation and, where applicable, consent.
Data retention
Data is retained for the duration of the customer relationship and for the periods required by Spanish accounting, tax and commercial law.
User rights
Access, rectification, erasure, restriction, portability and objection — exercisable by contacting contacto@simbim.es.
Processors and subprocessors
Placeholder list of processors (hosting, backend, planned Stripe, Capsule and Zendesk).
International transfers
Placeholder — where data is transferred outside the EEA, standard contractual clauses or equivalent safeguards will apply.
Contact for privacy requests
Email contacto@simbim.es for privacy enquiries.
Final legal review required
This document is a Version 0.1 placeholder pending final legal validation.