Articles in this section
- How to Uniquely Identify Hotlink Module Zones in Archicad Schedules?
- How to Set the Origin of a 3D Texture in Archicad?
- Why Do Drawings Exported to PDF in Archicad Generate Very Large Files?
- How to Map a Custom Archicad Property to an IFC Property?
- How to Remove an Archicad Educational Licence from a Computer?
- How to Change an Archicad File Started in the International Version to the Spanish Version?
- How to Import a PDF to Use as a Reference in Archicad?
- How to Use Educational and Commercial Versions of Archicad on the Same Computer?
- How to Get the Archicad Connection with Twinmotion?
- How to Create a Structural Frame with the Create Truss Tool in Archicad?
I Cannot Assign an Archicad Cloud Licence
If you are having trouble assigning an Archicad cloud licence and have already followed the steps outlined in our article How Can I Manage My Cloud Licences? – My SIMBIM Centre, but the problem continues, please follow these instructions:
1. Contact our support team
You can get in touch with us through any of these channels:
- Support portal: my.simbim.es
- Email: support@simbim.es
2. Confirm the steps taken
- When you write to us, let us know that you have already followed the steps in the article mentioned above. This will allow us to escalate the case more quickly.
- Attach screenshots if necessary.
3. What happens next?
This type of issue is usually related to a technical or programming problem. Once we receive your confirmation, our support team will forward the case to the development team for analysis and resolution.
Related articles
- How to Uniquely Identify Hotlink Module Zones in Archicad Schedules?
- How to Set the Origin of a 3D Texture in Archicad?
- Why Do Drawings Exported to PDF in Archicad Generate Very Large Files?
- How to Map a Custom Archicad Property to an IFC Property?
- How to Remove an Archicad Educational Licence from a Computer?